How to View Rating?

Talent Rating can be viewed on the Talent Listing page. This section provides a summary of all performance ratings submitted by Tenants and Contacts for each Talent.

Types of Ratings You Might See

Depending on your rating settings, you may see:

  • Standard Ratings – a single overall score
  • Custom Ratings – attribute-based scores with optional comments

How Are Rating Averages Calculated?

For each submitted form, an average is calculated using the formula given below: 

Sum of Rating / Count = Rating

(2 + 3 + 3+ 4) / 4 = 3

Both Tenant and Contact ratings will appear in the Ratings section of the shift for the Tenant user: 

How Are Ratings Displayed?

Each Talent profile shows a cumulative average rating score that appears on the Talent Listing page. The average includes all ratings submitted by both Tenant and Contact users.

Ratings are calculated using the formula: Sum of all ratings / Number of ratings = Average Score

Example: 

Tenant rating = 3

Contact rating = 2

(3 + 2) / 2 = 2.5 (shown on Talent Listing)

This score is updated in real-time as new ratings are submitted.

A detailed breakdown is available on the Rating section of the shift, it includes the following:

  • Individual scores from Tenants and Contacts
  • Submitted comments (if any)
  • Date and shift associated with each rating

Who Can View Talent Ratings?

  • Agency users
  • Tenant users with appropriate permissions
  • Ratings are not visible to Talent themselves

➡️ What is Talent Rating? Rating Overview
➡️ What is Standard Rating?
➡️ What is Custom Rating?

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